Canadian Hospital Specialties is the premier national specialty distributor of medical and surgical products. CHS is focused on strategic partnerships that enhance the experience of our customers. Our clinical, sales and marketing expertise coupled with our continued commitment to invest in new technologies brings value to our suppliers, partners and customers alike. Our partnerships are based on shared values and mutual respect; essential elements that ensure long term success.
Our extensive product portfolio spans several hospital call points and programs. Our Medical/Anesthesia Sales Team focuses on the following markets:
- Adult Critical Care Areas,
- Diagnostic Imaging
- IV Vascular Access
Our Surgical/Interventional Sales team focuses on:
- Cardiac, Vascular, Plastic & General Surgery
- Interventional Radiology, Cardiology & Diagnostic Imaging.
The brands and products we offer in each call point can be seen under the "Products" section of this website.
Beyond working with virtually every hospital in Canada, CHS also supports an extensive network of over 400 active alternate care dealers and pharmacies throughout Canada to reach the fast-growing home care market.
We recognize that the Canadian healthcare market is unique in the global context, with its own challenges and opportunities. Even within our markets there are often regional differences that affect how products are sold, contracts are written or technologies are adopted. Our suppliers are experts in understanding the features, benefits and competitive value that their products offer and we are experts at translating that into plans that maximize opportunities for our customers here in Canada. CHS attends both national and regional trade shows in Canada to promote and support our brands across the country. In conjunction with our manufacturers, we also assist during US conferences to meet with our Canadian customers in attendance.
Healthcare is a very competitive field and success involves adding value to differentiate from the competition. Many of our suppliers have recognized the value of education and are industry leaders in providing the tools to effectively train and support their products in the field – whether it is 1-800 SUPPORT Lines, online courses or training videos, the variety and depth of support material is impressive. However, there is no substitute for hands on training, education and in-servicing and CHS prides itself in providing these services to our customers. Many of our customers have seen cuts to their clinical training and education budgets and value our ability to support and implement products at the end user level.
With our 50,000 square foot distribution facility located centrally in the Greater Toronto Area, and strong ties to the various networks connecting Canada’s Health Care system, CHS is uniquely positioned to effectively manage the supply chain challenges of both suppliers and providers alike. While never losing sight of the selling, marketing and educational support for products, CHS has been at the forefront, embracing leading practices in supply chain such as automated EDI order entry and electronic payment exchange with our customers. Senior management attends all major industry meetings with regards to supply chain management and sits on the board of industry organizations.
CHS is fully compliant with all Health Canada regulations and holds both a Medical Device Establishment Licence and Natural Health Products licence. We understand the regulatory environment here in Canada in order to assist our manufacturers and suppliers with any questions or concerns they may have. Our regulatory compliance is a top priority and we are well known and respected by Health Canada.